Remote support
Share your screen with our team.
When we ask you to share your screen, download the tool your technician mentions below, open it, and read us the code on screen. You stay in control the whole time.
Mac, Windows, iPhone, iPad, and Android supported.
SPLASHTOP SOSTEAMVIEWERAPPLE ICLOUDYOU STAY IN CONTROL
Downloads
Pick the app your technician asked for.
Splashtop SOS
Our primary remote support tool for computers and mobile devices.
How it works
Three quick steps.
1
Download
Use the link for the app your technician mentioned.
2
Open & allow
Open the app. On a Mac, approve Screen Recording and Accessibility if asked.
3
Share the code
Read the session code to your technician — they’ll connect, and you can end the session anytime.
Need help right now?
Our team is ready when you are.
Call us or book a time and we’ll walk you through it.